Aspen Heights Partners
Knoxville,Tennessee,United States
Job Title: Resident Services Manager Department: Property Management Reports To: Assistant General Manager Aspen Heights strives to provide the best experience in student living across the country. We want to hire and develop the best talent to help deliver a truly above & beyond customer experience and we’ll stop at nothing in our quest to lead the industry. Job Description: The Resident Services Manager oversees and embodies all aspects of the company’s culture, customer service, philosophy and action. This position is the first point of contact for people who visit, call or email an Aspen Height’s property. Responsibilities include: Relationship Management – Develop professional, service-based relationships with our residents, clients and vendors. Serve as the first point of contact to find solutions for resident requests, issues or concerns. Customer Loyalty – Own the creation and implementation of resident loyalty initiatives...
Sep 02, 2020
Job Title: Resident Services Manager Department: Property Management Reports To: Assistant General Manager Aspen Heights strives to provide the best experience in student living across the country. We want to hire and develop the best talent to help deliver a truly above & beyond customer experience and we’ll stop at nothing in our quest to lead the industry. Job Description: The Resident Services Manager oversees and embodies all aspects of the company’s culture, customer service, philosophy and action. This position is the first point of contact for people who visit, call or email an Aspen Height’s property. Responsibilities include: Relationship Management – Develop professional, service-based relationships with our residents, clients and vendors. Serve as the first point of contact to find solutions for resident requests, issues or concerns. Customer Loyalty – Own the creation and implementation of resident loyalty initiatives...
Aspen Heights Partners
Knoxville,Tennessee,United States
Reports To: Maintenance Supervisor Required Job Skills: Work Orders – Handle on-call duties as needed and respond within a 4 hour time frame Exterior Maintenance – Daily clean up of the exterior to include the grounds, breezeways, and all shared common area Exterior Maintenance- Walk the grounds and common interior areas daily, removing litter, pet waste and debris from lawns, planting beds, parking areas, sidewalks, ramps, and indoor spaces. Interior Maintenance – Perform interior tasks that include HVAC, plumbing, carpentry, minor electrical issues, and other interior repairs as requested by the resident Preventative Maintenance – Perform routine maintenance tasks that will enhance the property on a daily basis such as replacing air filters and cleaning air conditioning vents, changing light bulbs, painting, and removing trash and debris Property Awareness – Notify management concerning needs for any major repairs or additions to lighting, heating and ventilating...
Sep 02, 2020
Reports To: Maintenance Supervisor Required Job Skills: Work Orders – Handle on-call duties as needed and respond within a 4 hour time frame Exterior Maintenance – Daily clean up of the exterior to include the grounds, breezeways, and all shared common area Exterior Maintenance- Walk the grounds and common interior areas daily, removing litter, pet waste and debris from lawns, planting beds, parking areas, sidewalks, ramps, and indoor spaces. Interior Maintenance – Perform interior tasks that include HVAC, plumbing, carpentry, minor electrical issues, and other interior repairs as requested by the resident Preventative Maintenance – Perform routine maintenance tasks that will enhance the property on a daily basis such as replacing air filters and cleaning air conditioning vents, changing light bulbs, painting, and removing trash and debris Property Awareness – Notify management concerning needs for any major repairs or additions to lighting, heating and ventilating...
Aspen Heights Partners
Knoxville,Tennessee,United States
Part-time Position Job Description: The Marketing Associate on a property plays a key role in the Aspen Heights team by delivering a world-class customer experience to clients through marketing outreach, advertising, leasing, resident outreach, administrative duties, and resident loyalty events. Required Job Skills: Marketing and Advertising – Responsible for conducting property tours to prospects and parents. Recruiting – Recruit, coordinate, and lead focus groups. Customer Loyalty Management– Create loyalty programs that go above and beyond resident needs and improve resident retention through service Prospect Management – Leverage key contacts within specific arenas to promote Aspen Heights. Lease Management –Assist in the lease signing process, includes preparing lease paperwork. Campus Networking – Develop relationships with university community and engage in various events, clubs and meetings in order to network and brand company. Present at key events,...
Sep 02, 2020
Part-time Position Job Description: The Marketing Associate on a property plays a key role in the Aspen Heights team by delivering a world-class customer experience to clients through marketing outreach, advertising, leasing, resident outreach, administrative duties, and resident loyalty events. Required Job Skills: Marketing and Advertising – Responsible for conducting property tours to prospects and parents. Recruiting – Recruit, coordinate, and lead focus groups. Customer Loyalty Management– Create loyalty programs that go above and beyond resident needs and improve resident retention through service Prospect Management – Leverage key contacts within specific arenas to promote Aspen Heights. Lease Management –Assist in the lease signing process, includes preparing lease paperwork. Campus Networking – Develop relationships with university community and engage in various events, clubs and meetings in order to network and brand company. Present at key events,...
Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing Accessibility or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for building long-term relationships with clients in-person and by phone. Work to understand client’s financial needs and consultatively address by making appropriate product recommendations or referring the client to a financial...
Sep 02, 2020
Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing Accessibility or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for building long-term relationships with clients in-person and by phone. Work to understand client’s financial needs and consultatively address by making appropriate product recommendations or referring the client to a financial...