Senior Community Manager

  • Cmx
  • United States
  • May 21, 2021

Job Description

WebsiteRev

Humans Working Side By Side With The Best Speech-to-Text AI

Do you want to work at a high-growth company where your impact is seen and rewarded? Are you looking for the autonomy to do your best work? We are seeking a Senior Community Manager to champion Rev’s freelancer experience and build a thriving community.

This role will report to the Director of Operations. As a member of the Operations team, you will be responsible for creating an environment for freelancers that builds trust, fosters connections and recognizes the need and contributions of our valued user base.

Your duties will include creating programs to increase freelancer engagement, facilitating communication between Rev and our freelancers, and defining what it means to have an effective and successful community.

Responsibilities

Own and lead a team tasked with enhancing Rev’s freelancer community experience. Be the voice of Rev externally to our freelancers, and of our freelancer community internally here at Rev. Develop new programs that excite freelancers to be a part of Rev and connect with one another. Create recognition programs that strengthen the community and reinforce good values. Set community standards, ensuring fairness and clarity. Define Rev freelancer culture and build systems to perpetuate that culture. Aggregate feedback from freelancers to our product teams. Determine and measure community success and progress. Assess community sentiment and the effectiveness of new initiatives.

Qualifications

2 -3 years of previous experience in community management or public relations An experienced manager Excellent written communication skills A level head and sound judgment Enjoys working cross functionally and juggling multiple initiatives Comfortable data and using metrics to measure success

Life at Rev

Rev is a profitable, growth-stage startup that specializes in meeting the speech-to-text needs of hundreds of thousands of customers annually through its unmatched combination of the world’s most accurate speech AI. and the world’s largest community of freelancers working side-by-side.

Rev’s suite of products includes transcription, captioning, subtitling, as well as a live-captioning app for Zoom video conferencing. Rev also boasts seamless integrations with YouTube and Vimeo, as well as custom APIs for enterprise clients who need novel speech-to-text solutions.

Founded in 2010 by five MIT alumni, Rev has raised millions of dollars in venture capital from top Silicon Valley VCs and experienced exceptionally rapid growth, both internally and externally. Rev was recently named by Forbes as one of America’s Most Promising Artificial Intelligence Companies and is a destination for the world’s foremost engineers and speech scientists.

Our promise is to create great work from home jobs, powered by AI. Our vision is to transcend all barriers of communication. Joining Rev means joining a team of smart, passionate, and friendly people with different backgrounds, shared ideas, and similar goals. Oh, and tons of perks!

Get Paid:Be competitively compensated by a well-funded startup. Enjoy full benefits, options, and a 401k. Desk Budget & Office Equipment:Rev will provide you with a new laptop. You will also have a budget to outfit your workspace. Make a Difference:Be measured by your impact, not your effort. Help create real jobs for real people. Work Where You Want:Be free to stay at home, come to the office, or work from a coffee shop. Have Fun:Plan and participate in events like field day, baseball games, ski trips and happy hours. Stretch Yourself:Learn new skills, talk to customers, drive product improvements, or learn to design. We will push you to your limits.

Rev is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Rev.com’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

*We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

To apply for this job please visit www.rev.com.