Summer/Fall Lift Operator

  • Steamboat Resort
  • Barre,VT,United States
  • May 21, 2021

Job Description

COMPANY OVERVIEW

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to beA BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks for our year round team members including:

TheLift Operatoris responsible for orchestrating a wonderful mountain adventure for each and every guest. This involves engaging non-verbally and verbally with each guest to create amazing memories and experiences. Specific responsibilities include the safe loading and unloading of guests and bikes, operation of uphill transportation vessels and ticket validation.

This position is available from now through the fall and again in late November through mid April. Stratton is offering full time and part time positions in this role.

Essential Job Functions

Greet and welcome each guest

Provide directions and information regarding lift operations

Respond to all guest inquiries and complaints in a courteous and friendly manner

Follow all lift opening and closing procedures

Necessary ramp maintenance and preparation

Insure all safety signs, mats, and safety cones are in place

Insure all seat pads are clear and safe

Ensure all guests have the proper access products for each lift

Engage guests in fun activities when lift lines are particularly long

Keep lift shacks clean and neat, tools stored properly, trash emptied, and lift area well landscaped

Give verbal and non-verbal commands as needed to help guide guests as needed

Assist with loading and unloading of bikes

Attend required team meetings

Must be able to make split second decisions regarding stopping or slowing the lift to ensure guest safety

Candidate Attributes

Ability to make eye contact, engage in conversation and smile

Outgoing and friendly personality

Ability to independently solve problems and resolve customer complaints

Conscientious and motivated to provide great customer service

Team Player

Requirements

At least 16 years of age

Able to work in extreme weather conditions

Must be able to lift 75 pounds

Most available shifts are on weekends and holidays

Stratton Mountain is an Equal Opportunity Employer