At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to beA BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks for our year round team members including:
TheLift Operatoris responsible for orchestrating a wonderful mountain adventure for each and every guest. This involves engaging non-verbally and verbally with each guest to create amazing memories and experiences. Specific responsibilities include the safe loading and unloading of guests and bikes, operation of uphill transportation vessels and ticket validation.
This position is available from now through the fall and again in late November through mid April. Stratton is offering full time and part time positions in this role.
Essential Job Functions
Greet and welcome each guest
Provide directions and information regarding lift operations
Respond to all guest inquiries and complaints in a courteous and friendly manner
Follow all lift opening and closing procedures
Necessary ramp maintenance and preparation
Insure all safety signs, mats, and safety cones are in place
Insure all seat pads are clear and safe
Ensure all guests have the proper access products for each lift
Engage guests in fun activities when lift lines are particularly long
Keep lift shacks clean and neat, tools stored properly, trash emptied, and lift area well landscaped
Give verbal and non-verbal commands as needed to help guide guests as needed
Assist with loading and unloading of bikes
Attend required team meetings
Must be able to make split second decisions regarding stopping or slowing the lift to ensure guest safety
Ability to make eye contact, engage in conversation and smile
Outgoing and friendly personality
Ability to independently solve problems and resolve customer complaints
Conscientious and motivated to provide great customer service
At least 16 years of age
Able to work in extreme weather conditions
Must be able to lift 75 pounds
Most available shifts are on weekends and holidays
Stratton Mountain is an Equal Opportunity Employer