We are an Equal Opportunity Employer. We maintain a drug-free workplace. Some positions require pre-employment hair analysis drug screening and all positions require criminal background screening, on candidates selected for hire. We also participate in E-VERIFY, a service of DHS and SSA, verifying the identity and employment eligibility of all persons hired to work for the company.
Summary: To be responsible as an assistant to and under the supervision of the Business Manager, for all phases of the operation of an apartment community, including, but not limited to, the general administration and maintenance; to direct and control all personnel and resources to the end that the community is maintained at all times in good physical condition with a stabilized fiscal operation.Essential Duties and Responsibilities include the following: (Other duties may be assigned)Actively participate with the staff, Business Manager, Marketing Department, and Regional Portfolio Manager in advertising, leasing, and community contacts to maximize occupancy.Prepare, process, and sign all Rental Agreements and related forms in Business Manager's absence.Audit all lease files for accuracy.Collect, properly label and store all monies received including rent and manage delinquent accounts.Includes completing all deposits according to company procedures.Manage collection process for write offs, to include preparation of documents for collection agencies.Manage move-ins and move-outs giving special attention to apartment inspections.Resolve resident problems in a timely and courteous manner informing Business Manager.Create and implement resident retention plan. Know interpersonal selling techniques; be able to lease apartments.Maintain company standards for shop scores.Assist with weekly leasing goal setting.Under supervision of Business Manager, maintain ongoing, current knowledge of competition and ability to translate knowledge into a selling benefit for the property.Assist with market surveys and monitor for accuracy.Perform bookkeeping procedures as assigned by Business Manager Adhere to all company accounting directions including, but not limited to:• On-Site computer system and policies• Daily bank deposit system and policy• Budget book system:• Work within established budget and notify Business Manager or Regional Portfolio Manager of any variances.• Purchase supplies according to policy, obtaining approval from Business Manager.• Invoice approval and coding system• Move-out deposit refund/forfeit system• Knowledge of all required reporting procedures and responsibility for completeness, accuracy, and timeliness.• Maintain property operation according to LPR standards and policies in absence of Business Manager.• On-line reputation management• Adhere to professional dress code Insure that residents are provided with a clean, safe, well-maintained community.Insure that all service requests are handled on an immediate, one-call basis, if possible, always adhering to service priorities.Supervise personnel and outside contractors in Business Manager or Leasing Manager absence.Adhere to all maintenance and purchasing directions. Report accidents and emergencies to the Business Manager and Regional Portfolio Manager or Main Office immediately following emergency procedure plan in absence of Business Manager.Inspect community and improvements as requested recording deficiencies for referral to Business Manager.Coordinate with Service Team and vendors to minimize down time of market ready units, keeping with company policy of three working days between move-out and new ready date.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:High school education or equivalent; and one year of related experience and/or training; or equivalent combination of education and experience.Language Ability:Ability to read and interpret documents such as leases, addendums to leases, pertinent move-in/move-out paperwork and various Notices to residents such as Notice to Comply, 3 Day and 10-Day Notices. Ability to write routine reports and correspondence.Math Ability:Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percents.Reasoning Ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in standardized situations.Computer Skills:Basic Word & Excel, Internet Software, Outlook, Payable systems and Yardi.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to be mobile and to talk or hear. The employee is occasionally required to lift up to 25 pounds.The vision requirements include: close vision and ability to adjust focus. This job description is not intended to be all–inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
This job description does not constitute a written or implied contract of employment.Other details