System Operator I

  • WSP
  • Latham,NY,United States
  • May 21, 2021

Job Description

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Transportation Management Center (TMC) System Operator I (ID# 47977) Latham, NY Transportation Facilities Part Time 2+ Associate's Degree Job Description Job Requirements

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Operate the TMC’s advanced traffic management system (ATMS); Provide human monitoring of highway systems, CCTV surveillance cameras and traffic control devices; Aid in providing coordinated management of traffic incidents between multiple agencies - including DOT, law enforcement, emergency responders and other partner agency personnel; Communicate with maintenance crews during snow and ice operations; Keep detailed records of incidents, roadway issues, and call logs. Associate degree or higher OR Two years of full-time employment working in a 24/7/365 Operations Center with at least one of the following groups and/or agencies: Transportation, Fire, Police, EMS, 911, or similar experience in the Military. Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies Ability to communicate clearly both verbally and written Strong attention to detail Must be willing to work all shifts including weekends, overnights and holidays Ability to professionally interact with co-workers and client staff Proficient with various computer/software systems - including MS Office, GIS and web-based information systems In-depth knowledge of local roadways Ability to perform with minimal supervision Must have an aptitude for providing exceptional customer service Ability to multi-task and remain calm during high pressure situations Ability to perform in a cooperative team environment Applicants must be able to pass a background/criminal history check WSP USA Inc., WSP USA Buildings Inc., and WSP USA Services Inc. (collectively "WSP USA") is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status User ID: Password:

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