About KB Home
KB Home (NYSE: KBH) is one of the largest and most recognized homebuilders in the United States and has been building quality homes for over 60 years. Today, KB Home operates in 38 markets across eight states, serving a wide array of buyer groups. What sets us apart is giving our customers the ability to personalize their homes from homesites and floor plans to cabinets and countertops, at a price that fits their needs. And as the first builder ever to make every home we build ENERGY STAR® certified, KB Home is able to not only design thoughtful living spaces but ones that lower the cost of homeownership. We also work with our customers every step of the way, building strong personal relationships so they have a real partner in the homebuying process and the experience is as simple and easy as possible. Learn more about how we build homes built on relationships by visiting kbhome.com.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Plan and direct KB staff and trade partners in the construction and completion of quality residential homes with strong commitment to executing the KBnxt business model and 100% Complete/100% Satisfied program. Responsible for milestone report (slab to frame, frame to mechanical, drywall to cabinet and cabinet to final). Ensure consistent application of “Even Flow”, homes completed per schedule (daily starts, closings and monthly deliveries). Schedule and monitor trade partners during the entire construction process from start to closing. Informs and trains trade partners regarding company policies and procedures, including safety and OSHA compliance. Approve trade partner’s purchase orders and invoices for assigned homes, while ensuring completion of work in a quality and timely manner. Maintains trade partner scorecards on performance and submits to purchasing. Monitor subdivision cleanliness and hold trade partners responsible for daily clean-up. Interact with Architecture, Engineering, Studio, Purchasing and DUP and consider their input/deadlines during the process to ensure timely quality construction. Continually strive for superior JD Power/CSI ranking in specific market. Responsible for executing all home deliveries 100% complete and signed off by COE by the homebuyer. Monitor and resolve customer or construction concerns to facilitate smooth final closing process. Deliver Pre-Construction and Pre-Drywall orientations with buyers to reinforce contact with buyer throughout the construction process. Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home. Participate in Community Teams, and take ownership of construction matters/issues. Works directly with the salesforce with an emphasis in teamwork and customer satisfaction. Maintain a safe work site by implementing good housekeeping regulations and safety requirements, enforcing safe work habits and observing OSHA and any state-level agencies’ regulations. Facilitate weekly safety meetings with other Superintendents, staff and trade partners Ensure Quality Checkpoints are completed and provides daily status updates on the construction progress on each unit. Manage the installation and maintenance of SWPPP for the construction site. External Partnerships (trade partners, municipalities, building officials): The Superintendent ensures the community is working with NHQ certified trade partners Drives the permit and inspection sign-off process on a timely basis Responsible for inspection process in assigned homes and interacts with VA, FHA, City, County, State and Conventional inspectors involved in the homebuilding process
EDUCATION REQUIREMENTS:High school degree or equivalent required Associates or Bachelors degree preferred Construction Management vocational degree or certificate preferred
EXPERIENCE REQUIREMENTS:2 - 5 years of construction experience with a production homebuilder Strong experience in delivering high quality customer service programs. JD P experience a plus! Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented Strong people skills, including the capability to handle various personalities and develop professional relationships Action oriented, with the drive to push projects and tasks to successful closure Proven ability of being customer centric by seeking solutions from the customer’s perspective Strong verbal & written communication, with the ability to take complex concepts and communicate accurately and persuasively Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate Makes quick and accurate decisions based heavily on facts, data and/or metrics Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook. Work full-time schedule with flexibility for overtime when necessary Ability to work the “On-Call” program when needed (respond to emergency calls or other issues during off-hours) Local travel required within designated region Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company